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ABOUT US

About Us

The Values That Define a Small Family-Owned Business

We all know the adage, “Treat others how you want to be treated.” But how many businesses genuinely stand by this principle? Well, we, a quaint family-owned business, have built our very foundation on this mantra. We understand that in today’s fast-paced world, customer service might sometimes take a backseat, but not for us. We believe in putting our customers first, ensuring that their experience with us is nothing short of exceptional.

Our story begins in a small town, a place where everyone knows everyone. In such tight-knit communities, reputation is everything, and word of mouth travels faster than the speed of light. In a place like this, you quickly realize the immense importance of helping and supporting one another. A smile exchanged in the morning, a kind gesture in the afternoon – these are the little moments that create a ripple effect, promoting goodwill and community spirit.

When we embarked on our journey as Junk Removal Professionals, we didn’t just see it as a business opportunity. We saw it as a way to make a difference, a platform to extend our hand of support, and a means to foster a cleaner, healthier environment for our neighbors. Our business philosophy is straightforward – doing good with each task we undertake and ensuring we make good with every interaction.

We know that junk removal might sound simple and mundane to some. Still, we’ve discovered it’s so much more than that. It’s about clearing spaces, creating room for new memories, and sometimes helping a customer part with items that have sentimental value. It’s about understanding the stories behind the items and ensuring they are discarded with care and respect. Most importantly, it’s about providing a service that makes a tangible difference in people’s lives.

And, if you’re looking for proof of our commitment and dedication, you don’t need to look any further than the feedback we’ve received from our community. With over 650 5-Star Home Advisor reviews, we are both humbled and exhilarated. Every review is a testament to our hard work and commitment. Every piece of positive feedback motivates us to strive harder and serve better. Furthermore, our A+ rating from the Better Business Bureau isn’t just a badge of honor; it’s a constant reminder of the standard we’ve set for ourselves.

But, what truly sets us apart is our unwavering belief in genuine interactions. When you engage with us, you aren’t just another customer. You’re part of our extended family, and that means we ensure your experience is personalized, respectful, and kind. Our relationship with our clients isn’t transactional; it’s built on trust, respect, and mutual understanding.

In conclusion, the journey of our family-owned business is one of heart, determination, and an enduring commitment to our core values. We might be in the business of junk removal, but our true mission is to spread kindness, support our community, and build lasting relationships. So, if you ever find yourself in need of a junk removal service that genuinely cares, you know where to look. Let us be a part of your story and help you create cleaner, fresher spaces for you and your loved ones.

Rick McDonald - Owner
A toy truck from Eastside Junk driving down a street.

YOUR JUNK IS OUR CONCERN

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